ZIVO PLAYER · HELP & LEGAL

Privacy Policy

Your media stays yours. Here is how your information is handled.

Last updated: 29 September 2026

ZIVO Player is operated by Muhammad Sarwar, an independent developer trading as MindDev, based in Pakistan. This policy explains how information is handled when you use the ZIVO Player application and contact us for support.

1. Privacy at a glance

ZIVO Player stores its application data locally on your device, not on our servers. The app has no ZIVO account registration or login, advertising, usage analytics, or automatic crash-reporting system. We do not receive a copy of your locally stored playlists, media-source credentials, viewing history, or preferences through the app.

2. Local files and application data

The app processes the local media files and media sources you choose so that it can play them. User-added playlist URLs, any credentials needed for those sources, playback history, favorites, and preferences are handled on your device to provide the relevant features. Local application data is not uploaded to a MindDev server. Your original media files remain under your control.

3. Remote media and network requests

When you open a remote playlist or stream, the app connects to the source you provide. That source and its service providers may receive your IP address, the requested resource, and technical connection information. If a source requires credentials or a URL containing a token, those details are sent to that source as needed to access it. Local storage does not mean that remote playback is anonymous or offline.

Third-party media providers operate under their own privacy policies. Use sources you trust and have permission to access. We do not control how those providers collect, retain, or use information.

4. Support communications

If you email support@zivoplayer.live, we receive your email address and any information or attachments you choose to send. This is separate from local app storage. Please do not send passwords, private playlist URLs, access tokens, or unnecessary personal information. Support email is handled through email service providers and used to respond to your request and troubleshoot the issue.

5. Sharing and sale of information

We do not sell personal information or use locally stored app data for advertising. We have no server-side copy of your local app data to share. Information you voluntarily send in a support request may be processed by our email service providers, or disclosed where required by law or necessary to address security or legal claims. Remote media requests go to the sources you select as described above.

6. Storage, retention, and your controls

Local information remains on your device until it is removed or the relevant app data is cleared. Available controls depend on your app version and operating system. Removing the app may not remove original media files or independently created backups. Contact us if you need guidance on removing local app data; we cannot remotely access or erase it.

You can stop remote requests by stopping playback and closing the app. For information voluntarily shared with support, you may request access, correction, or deletion by email. We will handle requests in accordance with applicable law; some records may need to be retained for legal or security reasons.

7. Security

Keep your device and operating system updated and protect access to your user account. The security of local information also depends on your device settings and the media sources you use. No storage or transmission method is completely secure. This policy does not promise that all locally stored data is encrypted.

8. Children

The app does not require users, including children, to create an account or submit personal details to MindDev. Parents and guardians should supervise children’s choice of media and third-party sources. If you believe a child has sent personal information to us through support, please contact us so we can address it.

9. Website and platform services

The statements about no advertising, analytics, account login, or crash reporting above describe the ZIVO Player application. Visiting zivoplayer.live, using an email provider, or downloading the app through Microsoft Store involves separate services. Website hosting and security services may process ordinary connection information such as IP addresses and requested pages. Microsoft and other providers handle information under their own privacy notices; their platform-level data processing is separate from the app’s local storage.

10. Changes to this policy

We will update this page when the app’s information practices change and revise the date above. Any new data collection must be described accurately in the updated policy and accompanied by any notice or consent required by applicable law.

11. Contact

Privacy and support contact: support@zivoplayer.live
Operator: Muhammad Sarwar (MindDev)
Country: Pakistan